I experienced the WORST customer service today at a store…I don’t want to mention the name of the store because I’m not sure how I’m going to proceed. Last night I bought something from this store. I paid cash for it. I took it home and found out it didn’t work. So today, less than 24 hours later I took it back to the store and asked if I could get a refund. The girl in the store told me “NO” even though I still had the receipt. I asked if I could get a replacement instead then.
Again this person told me “NO.” I asked to talk to a manager now as I’m really not happy and I explained that I had just bought the item, had got it home and it didn’t work. The manager just smiled and told me to my face that I was “OUT OF LUCK.”
No FREE replacement.
I’ll tell you what…I am NEVER, EVER buying another Lottery Ticket from that store again!!!!